Our delivery prices vary depending on the price. Orders below £99 will have £9.99 delivery charges. However all orders above £99 will have free shipping. Ireland orders shipping cost will be £19.99.
Delivery information
Fast Delivery
Choose your delivery day
Order tracking
Store Pickup
We sure do. This includes the Islands and Highlands of Scotland, and Northern Ireland.
Yes, we do; when placing your order, at checkout, choose ‘Ireland’ in the drop-down box as your delivery country. Please bear in mind that delivery can take up to 3 weeks, but rest assured we’ll arrange the delivery date with you and keep you updated.
Tidy up
We’ll unpack your product and then remove and recycle any packaging.
Room of choice
Get a product delivered to your ground floor room of choice.
Yes, your order’s status and tracking details are available in your account. Don’t have an account? Sign up for one here. You’ll need to use the same email address you used to place your order.
These products will be delivered as close to your front door as possible while allowing for obstructions, e.g. narrow streets, stairs (for flats), or general obstacles. Your driver is not insured to carry goods inside your property. So, we recommend having two or more able-bodied people receive the items and bring them inside. Any shipments fulfilled by a third-party courier will be a kerb-side delivery. Please note that your delivery date will be arranged before it takes place.
Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.
Yes. In the checkout, you will see the option to collect your order. Please note collection isn’t available for orders paid via PayPal.
Providing your order hasn’t been dispatched, yes. Just log into your account and request to change the date.
If your item arrives damaged, you can refuse to accept the delivery; just sign the driver’s delivery sheet ‘damaged’ and contact us to let us know. This way, your courier can return the product, and we can quickly dispatch a replacement.
If you notice damage after accepting your delivery, please get in touch with us and we will talk you through the next steps.
Our delivery partner will leave a note to explain your next steps. For large, two-person deliveries, there may be a redelivery charge.
We work with various couriers and suppliers, so if you’ve ordered multiple items, they may arrive separately. You’ll receive a tracking code for each consignment to know when to expect your deliveries.
We’ll send you an email when your order has been dispatched. You can also check your order’s status and tracking details in your account. Deliveries take place between 9 am and 6 pm. And most of our couriers provide a specific timeslot on the day.
Yes, just give us a call on 01615323702 if you need assembling.